Confusion or disorientation

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On occasion a client may present with no specific symptoms but is generally confused or disorientated. This may be the result of intoxication, or a physical or mental health condition. In such cases the AOD worker should [1013]:

  • Provide frequent reality orientation (e.g., explain where the person is, who they are, and what your role is).
  • Provide reassurance.
  • Attempt to involve family, friends or carers.
  • Attempt to have the client cared for by familiar healthcare workers, in familiar surroundings.