Involve families and carers in treatment

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With the client’s consent, AOD workers should involve the client’s family and carers where possible and appropriate. Families and carers should be involved as much as possible in decisions regarding treatment and discharge planning, as they will often need to facilitate the client’s access to other services. With the client’s consent, family members/carers should be provided with regular feedback so that they know their views and feelings are valued. It is important to clarify with clients specifically what information they consent to being shared with their families or carers. Families and carers should also be informed of services available to them in the form of advocacy and support groups.

Two useful resources are available, and may have relevant information for families, carers, and friends:

  • Tools for change: A new way of working with families and carers, developed by the Network of Alcohol and other Drugs Agencies, available as part of the Families and Carers Toolkit [146].
  • Guidelines to consumer participation in NSW drug and alcohol services, developed by the NSW Ministry of Health [147]. www1.health.nsw.gov.au/pds/ActivePDSDocuments/GL2015_006.pdf