Core communication skills

Download page Download PDF

Miller and Rollnick [758] identify five core skills that are used throughout the different processes of MI, which can be remembered with the OARS + I&A acronym:

  • Asking Open questions.
  • Affirming.
  • Reflective listening.
  • Summarising.
  • Informing and Advising (with permission, elicit-provide-elicit).
Load Google CDN's jQuery, with a protocol relative URL and local fallback -->