Informing and advising

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Although MI adopts a client centred approach, this does not mean that offering advice or information to clients is inappropriate. There are some circumstances where it is certainly appropriate (e.g., if the client requests information). However, MI does not involve dispensing unsolicited information in a directive style. Instead, MI involves [389]:

  • Offering information or advice with permission.
  • When advice is provided, the perspective of the client is explored, particularly in terms of the relevance of the information to them, and helping them to reach their own conclusions.

Miller and Rollnick [389] recommend using the ‘elicit-provide-elicit’ approach when exchanging information with a client.